Privacy Policy

Last Updated: February 6, 2025

At Done3D.com, we are committed to protecting your privacy while providing access to educational 3D model resources. This Privacy Policy explains how we collect, use, and protect your information when you use our platform.

1. Information We Collect

1.1. Information You Provide

  • Basic account information (username, email address)
  • Profile information (if you choose to provide it)
  • Communications with our support team
  • Download history and preferences

1.2. Automatically Collected Information

  • IP address and location data (country level only)
  • Browser type and version
  • Operating system
  • Pages visited and downloads made
  • Time and date of visits

2. How We Use Your Information

  • To provide and maintain our educational platform services
  • To monitor and improve platform performance and user experience
  • To detect, prevent, and address technical issues
  • To communicate important updates and information about our services
  • To analyze usage patterns and improve our content organization

3. Cookies and Tracking

We use essential cookies and similar technologies to:

  • Maintain your session and preferences
  • Understand how you use our platform
  • Improve our services and user experience

You can control cookies through your browser settings, but some platform features may not function properly if cookies are disabled.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service providers who help us operate our platform
  • Analytics providers to understand platform usage
  • Law enforcement when required by law

5. Data Security

  • We use industry-standard security measures to protect your information
  • We regularly review our security practices and update them as needed
  • We limit access to personal information to authorized personnel only

6. Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your account and data
  • Opt-out of non-essential communications
  • Object to certain data processing activities

7. Children’s Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy, please contact us here.